Contacts and calls
Who you called, when, and what they said, and the list of people to tell with who tells each one. Seeded from your setup; everything you type stays in this browser.
For a first pass, the calls sheet is essential: it is the record of who was called, when, and what they said, and the next person who helps will read it. The people to tell sheet is optional on the first day; it matters once two or three people share the calls (Sharing the work).
Calls made
One row per call, in the order you make them (The first hours). Write the time and what you were told; the notes column is where the next step goes.
People to tell
One row per person or group (Sharing the work and Notices and telling people). Closest people first, told by a person rather than a post. Split the rows among two or three callers.
How to use these sheets
- One call per row. Write the time as you hang up. "What they said" holds the next step and who takes it, not a summary of the conversation.
- Record, do not conclude. When an office tells you something about timing or release, write it as their words ("ME will call by noon"), so nobody later reads it as a rule.
- People to tell. One row per person or group, with the teller. Closest people get a call from a person before anything is posted.
The example rows are from Sam Okoro, whose mother Ellen died at home under hospice care in Spokane. Sam called the hospice line first, not 911, then asked their partner Dev Raman to come over. The people-to-tell rows show the calls split between Sam and Ellen's neighbor Carol Peck. Names, times and details are invented.
This sheet records calls; it does not say which call is required where you are, whether a death must be reported, or when the person will be released. The dispatcher, the medical examiner or coroner, the hospice and the funeral director answer those (The first hours).